The Best Western Plus Hotel Bern features a striking Art Nouveau façade that complements its modern interior. It serves as a prime base for exploring Bern's historic arcades and cultural attractions. The hotel emphasizes values such as enjoyment and service, providing a tranquil escape in the heart of the city. Guests can appreciate stunning views of the Alps and the old city rooftops from the rooftop Attika-Bar.
Location
Ideally situated just a five-minute walk from the main train station, the hotel offers easy access to essential city sites like the Zytglogge and the French Church. Free public transport options enhance mobility for exploring Bern. The hotel’s peaceful setting allows guests to enjoy the vibrant essence of the city without the surrounding noise.
Rooms
The hotel's air-conditioned rooms offer contemporary comfort with tailor-made furniture and quality fabrics. Each room includes anti-allergenic pillows, flat-screen TVs, Nespresso machines, and private bathrooms. Options range from boutique rooms with charm to spacious long-stay apartments ideal for extended visits.
Eat & Drink
At the Restaurant Volkshaus 1914, guests can enjoy a selection of traditional dishes crafted from fresh, locally-sourced ingredients. The menu offers everything from coffee breaks to multi-course banquets, complemented by the hotel's Attika-Bar for a relaxed drink with a view. A rich breakfast buffet is available, featuring a variety of regional dishes.
Leisure & Business
The hotel provides flexible seminar spaces equipped with modern amenities, suitable for conferences and meetings of various sizes. Leisure options include the Attika-Bar with panoramic views and the meticulously designed common areas that foster a tranquil atmosphere. Catering services for events are handled by a talented team dedicated to creating memorable experiences.
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Select your room type
The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
Great central location
Helpful and polite staff
Noise from market square
Limited sleep due to noise
7.8/10
Very good
Rooms
7.4
Location
9.2
Service
8.5
Dining
7.1
Guest reviews
7.8/10
based on 18 review
8.6
8.6/10based on 4094 review
Eric
United States of America,
May
2024
8.2/10
My stay at the hotel was quite comfortable, with clean and comfortable rooms that met my expectations for a typical Best Western experience. The location was excellent for exploring the old part of the city, and the service was top-notch, despite the busy check-in. However, the noise from the rooftop bar and other rooms could be a minor inconvenience.
Rooms
8.0
The rooms were clean and comfortable, although a little small, they were isolated enough from disturbances.
Service
9.0
The staff were extremely lovely, even with a line out the door for check-in.
Location
9.0
The location was fantastic for exploring the old city and attending events at the nearby theater. It was also conveniently close to the central train station.
Dining
7.0
While the dining options weren't included in the room tariff, there were plenty of nearby options for every taste.
Facilities
8.0
The facilities were quite good overall, offering easy access to nearby attractions and public transportation.
Arnold
United States of America,
May
2024
7.4/10
The hotel is conveniently located in the heart of the city with easy access to various attractions. The rooms are small but cozy, and the service provided is friendly and helpful. The dining options may not be exceptional, but the overall value for money is good.
Rooms
7.0
The rooms may feel a bit small but are cozy.
Service
8.0
The staff was friendly and provided helpful assistance.
Location
9.0
The hotel's location makes it very easy to explore the town on foot.
Dining
6.0
The dining experience was average with limited options.
Facilities
7.0
The hotel offers basic facilities for a comfortable stay.
James
United Kingdom,
April
2024
8.6/10
I had a mixed experience at the hotel. The rooms were beautiful, spacious, and very clean, but the noise from the nearby market square kept me up until early morning on certain nights. However, the hotel's central location in the old center was fantastic.
Rooms
8.0
The rooms were beautiful, spacious, and very clean, offering a great view of the market square from the 5th floor.
Service
9.0
The staff was very helpful, polite, and efficient, despite the busy check-in times. They even recommended a great dinner place.
Location
9.0
The location was perfect for exploring the old city and attending events at the theatre. The hotel's proximity to key attractions and restaurants was convenient.
Dining
9.0
The dining experience was excellent, and the hotel provided complimentary meals to offset the unavoidable noise disturbances during the day.
Facilities
8.0
The hotel's facilities were satisfactory, offering everything needed for a comfortable stay in the heart of the old town.
Great central location
Noise from market square
Arthur
United Kingdom,
April
2024
8.8/10
I couldn't have asked for a better stay! The rooms were spacious, comfortable, and had everything I needed. The service was exceptional with quick responses and great recommendations. The location was unbeatable, right in the heart of the old town. The dining experience was decent, but there is room for improvement. Overall, a wonderful experience!
Rooms
9.0
The rooms were large, very comfortable, and soundproof, making my stay so peaceful. They had power points for all international plugs and a wide range of UK TV channels.
Service
9.0
The service was top-notch, always ready to help and quick to respond to any inquiries. The staff offered excellent sightseeing recommendations and made my stay hassle-free.
Location
10.0
The location was simply perfect, close to the old town and with easy access to everything in Bern. I couldn't have asked for a better place to stay.
Dining
7.0
The dining experience was okay, but I believe there is room for improvement to make it more memorable. The light salads were fine, but nothing extraordinary.
Facilities
9.0
The facilities were excellent, especially the restaurant at both dinner and breakfast. Everything was within walking distance, making it very convenient.
Great location
Average dining
Christopher
United Kingdom,
March
2024
7.0/10
My stay at the hotel had its ups and downs. The location was outstanding, right in the heart of the old town, making it easy to explore the area on foot. The rooms were quite spacious compared to other hotels on our trip, but the constant sound of church bells ringing throughout the night was a bit disruptive. The service was a mix of pleasant interactions and frustrating moments, with some staff members being incredibly helpful while others seemed to struggle with basic tasks. The dining experience was average, with limited breakfast options. Overall, the hotel offers a convenient base for exploring Bern, but there are definitely areas that could be improved.
Rooms
7.0
The rooms are quite big compared to other hotels we stayed in on this trip.
Service
6.0
The service had its ups and downs, with some staff being very pleasant but others struggling with basic tasks.
Location
9.0
The location is excellent in the middle of the old town, making it easy to walk around and explore.
Dining
6.0
The dining experience was not bad but very ordinary.
Facilities
7.0
The hotel provides basic facilities for a comfortable stay.
John
United Kingdom,
March
2024
8.2/10
I had a mixed experience at this hotel. The rooms were nice and clean, although a bit small for a 4-star hotel. The view from my window was disappointing, facing the inner wall, and the unconventional bathroom design with a transparent 'wall' felt odd. On the positive side, the natural lighting was great, and the proximity to the tower, even with the bells ringing at night, added some charm.
Rooms
7.0
The rooms were nice and clean, but a bit small for a 4-star hotel. The view wasn't great, facing the inner wall, and the bathroom setup was unusual with a transparent 'wall'.
Service
8.0
The service was welcoming and professional. The staff conducted the process efficiently and even provided benefits like the city transport card. However, there were some mixed experiences with staff members; most were friendly and efficient, but some lacked in that aspect.
Location
9.0
The location was amazing, right in the heart of the old town and close to the train station. It was perfect for exploring Bern, with easy access to the city center attractions and the main train station. Parking availability nearby was convenient.
Dining
9.0
The dining experience was superb with a relaxed atmosphere, great buffet options, and no piped music. The dining area was pleasant, and the overall variety and quality of food were commendable.
Facilities
8.0
The hotel had excellent facilities, including room service, laundry, and a welcoming pub on-site. However, the lack of doors in the bathroom space might not suit everyone's preference.
Alexander
United States of America,
January
2024
7.6/10
My stay at the hotel was overall pleasant. The room, although a bit small, had a very comfortable bed and was quiet. However, it should not have been charged at the same price as larger rooms. The airlessness would not be an issue in winter, but the loud noise from construction machines was bothersome.
Rooms
7.0
The room was cozy with a comfortable bed and quiet atmosphere, although a bit small.
Service
9.0
The staff was super nice, always very helpful, and the service was excellent.
Location
8.0
The hotel's location was very good and quiet, although a bit away from the SBB Bern station. It was fantastic being central, within walking distance to great restaurants, bars, and tourist attractions. The responses to our inquiries were helpful.
Dining
7.0
The dining experience, while a bit pricey, offered plentiful and varied options, especially with locally caught fish.
Facilities
7.0
The hotel had good facilities despite the airlessness in the room, and the shower drain could be improved.
Vanessa
United States of America,
January
2024
7.0/10
I had a mixed experience at the hotel. The rooms were quite dark with no natural daylight, making it hard to fully unpack. However, the storage was surprisingly good. On the positive side, the staff were friendly and helpful, and the location was excellent, right in the heart of the old city. The dining options were limited, and the price seemed a bit high compared to other places I've stayed.
Rooms
5.0
The rooms were small and lacked natural light, but the storage was efficient.
Service
8.0
The staff were friendly and helpful.
Location
9.0
The location was fantastic, right in the old city center.
Dining
6.0
The dining options were limited, and the prices were on the higher side.
Facilities
Facilities were average.
Douglas
United States of America,
December
2023
7.6/10
The hotel's rooms are cozy but a bit tiny in a very central location. The staff is friendly and accommodating, ready to provide all the information you might need. The location is excellent, right in the middle of the old town with convenient access to key attractions. However, there was a minor issue with a sewage smell in the shower early in the morning.
Rooms
7.0
The rooms are small and have very little storage, but they are clean and comfortable.
Service
8.0
The hotel staff is friendly and willing to assist with any requests, though additional services like room service and laundry may incur extra charges.
Location
9.0
The hotel is fantastically central, offering easy access to train stations, supermarkets, and popular restaurants. It's convenient for exploring the old town within walking distance to great dining and attractions, despite occasional sewage smell issues.
Dining
7.0
The restaurant provides a personalized touch going beyond the menu, although the options can be limited. Homemade sweets add a nice touch to the dining experience.
Facilities
7.0
Laurence
United Kingdom,
December
2023
8.0/10
The hotel is conveniently located in the city center and within walking distance to many attractions. The rooms, while on the smaller side, face a quiet internal court, offering a peaceful stay. The service was top-notch, with friendly and helpful staff. The location is excellent for both leisure and business travelers, with easy access to restaurants, bars, and transportation options. The dining experience, albeit a bit limited, was priced reasonably. Overall, a great value for the money.
Rooms
7.0
The rooms, although small, were quiet and faced an internal court.
Service
9.0
The service was fantastic, with very nice and friendly staff offering all the necessary assistance.
Location
9.0
The hotel's location is perfect, close to main areas, restaurants, bars, and with easy access to transportation.
Dining
7.0
The dining options were a bit limited for the price but decent overall.
Facilities
8.0
The hotel offers standard facilities for a comfortable stay.
Christian
United Kingdom,
December
2023
8.4/10
My stay at the hotel was fantastic! The room was super clean, comfortable, and surprisingly quiet despite being in the city center. The staff was wonderful. However, the ongoing renovation work with construction staff moving about was a slight drawback.
Rooms
8.0
The room was spacious, and I loved having tea and coffee available. There was a nice seating area too.
Service
9.0
The service was top-notch. The staff was very friendly and helpful, especially during breakfast in the hotel.
Location
10.0
The location was amazing, right in the heart of the old town and conveniently close to the train station. Perfect for exploring Bern!
Dining
7.0
The dining experience was pretty good. The breakfast was tasty, and the staff even compensated for the construction noise with excellent free meals.
Facilities
8.0
The hotel facilities were standard but satisfactory, offering everything needed for a comfortable stay.
A.
United States of America,
November
2023
8.2/10
My stay at the hotel was quite pleasant overall. The room was spacious compared to others I stayed in during my trip in Germany and Switzerland. It was conveniently close to the tower, although the bells ringing every hour at night could be a slight disturbance. The room faced an internal courtyard, making it wonderfully peaceful. The hotel room size was comparable to what you'd expect in a standard 4-star hotel, but this one felt a bit larger.
Rooms
8.0
The room was spacious, quiet, and comfortable.
Service
9.0
The staff was very welcoming, professional, and friendly. They were helpful and shared all the necessary details about additional benefits available, such as day passes for transportation.
Location
10.0
The location was perfect, just a few minutes from the train station and surrounded by various dining options, bars, and a fantastic bakery. It was right in the heart of the old town, making it very convenient for exploring Bern.
Dining
7.0
The dining experience was decent, although the options were a bit limited. The breakfast buffet was freshly cooked and replenished, but the additional cost per person might not be worth it for everyone.
Facilities
7.0
The hotel offered standard facilities that met my needs during my stay.
Neil
United Kingdom,
November
2023
9.0/10
The hotel rooms were beautiful, spacious, and very clean, providing a comfortable stay overall. While the room might have been slightly smaller than expected for an extended stay with two people, it was still comparable to standard rooms in other 4-star hotels. The service was very helpful and polite, offering valuable advice on sightseeing options. The location was fantastic, right in the heart of Bern's charming old town, making it convenient to explore nearby attractions. The dining experience was superb with a relaxed atmosphere and a wide variety of choices. The facilities were well-maintained, ensuring a pleasant stay.
Rooms
8.0
The rooms were very clean and comfortable.
Service
9.0
The service was very helpful and polite, with staff offering valuable advice on sightseeing options.
Location
10.0
The location was amazing, being situated in the heart of Bern's old town and close to key attractions like the Einstein House and Museum.
Dining
9.0
The dining experience was superb, offering a wide choice of options and a pleasant atmosphere.
Facilities
9.0
The facilities were well-maintained, ensuring a comfortable and enjoyable stay.
Henry
United Kingdom,
July
2023
8.0/10
The hotel's location was superb, right in the heart of the old town with convenient access to attractions. The rooms, although clean, were smaller than expected with a view to an inner wall. The service staff were attentive and accommodating, making our stay enjoyable despite some initial hiccups. The dining experience was pleasant but pricey compared to other options. Overall, a good choice with a few quirks to consider.
Rooms
7.0
The rooms were clean and straight to the window of the next room. The WC space having no doors was a bit odd.
Service
9.0
The service staff were incredibly helpful and lovely, despite the busy check-in process. They promptly addressed our concerns and moved us to a more suitable room.
Location
9.0
The hotel's location was great, centrally situated in Bern's old town, perfect for exploring the city's attractions.
Dining
7.0
The dining experience was nice with a good selection, but on the pricey side compared to other dining options.
Facilities
8.0
The hotel had the necessary facilities for a comfortable stay.
Dorothy
United Kingdom,
June
2023
7.8/10
I had a wonderful stay at the hotel. The rooms were beautifully decorated and very modern, spacious, and equipped with free Wi-Fi. The breakfast was nice, although at times the noise from the rooftop bar and other rooms was a bit distracting. Overall, a great hotel with some minor noise issues.
Rooms
8.0
The rooms were beautifully decorated and very modern. Spacious and with free Wi-Fi.
Service
9.0
The staff was friendly and helpful. They quickly addressed our concerns and moved us to a larger room with more natural lighting at a small extra cost. Room service and laundry services were available.
Location
9.0
The location was fantastic, very central and close to great restaurants, bars, and tourist attractions. The hotel responded well to inquiries, and the temporary noise issue was resolved during our stay.
Dining
6.0
The dining experience was a bit disappointing and pricey, with limited options. However, the hotel's proximity to the Coop supermarket offered more affordable dining choices.
Facilities
7.0
The hotel had the necessary facilities, and the noise issues were taken care of during our stay.